Anastasia Apostol
Denver UPCEA Conference, 2019

Anastasia has been committed to innovating within the Operations and EdTech space for 13+ years. During her tenure, she has taken on leadership positions within operations, client management, process optimization and technology. Ultimately, Anastasia’s skillsets are most valuable in her strategies of working with people and unlocking human potential through effective operations and her servant leadership approach.

1-on-1 Coaching Rates

1-on-1 Executive Coaching
$50 / 30 minutes

1-on-1 Operations Coaching
$100 / 30 minutes

1-on-1 Management Coaching
$100 / 30 minutes


Group Workshops

Half-day Workshop
$500

Full-Day Workshop
$1000


General Consulting Rates*

Technology / Systems Consulting
$120 / hour

Strategy & Operations Consulting
$100 / hour

Design Thinking Sessions
$80 / hour

Training Sessions
$80 / hour

Post-Implementation Support
$50 / hour

*NOTE: All rates above are general estimates and are subject to change based on the scope of the project. The official rate of the project will be determined at the time of contract signing, after the initial FREE consultation.

Higher Ed Ops Consulting LLC

Passion for Process | Geared for Growth | Empowering People

If you are interested in engaging me for any of the services below, be sure to book a free consultation!


1-on-1 Coaching

I am a problem solver, through and through. If you believe you can use more 1-on-1 support for problem-solving — whether that’s as an executive, in thinking through how to optimize your operations, or in how you manage and develop your team — I am happy to provide coaching support! I have years of experience in leading effective operations teams, from small local teams to larger global teams, and would love to be able to partner with you to maximize your potential. This coaching engagement can be a one-off experience, or can be more consistent; I am happy to support in the capacity that works best for you.

You can view my coaching rates or sign up through my Advice For Young Pros coaching services page.
NOTE: Advice for Young Pros (A4YP) is a coaching and content brand operated by Higher Ed Ops Consulting LLC. The discounted rate applies for any A4YP subscribers.


Group Workshops

Do you want to your team to learn about the latest strategies in communication, problem solving, brainstorming, prioritization, conflict management, and/or how to leverage AI for optimizing your operations? I can lead a half-day or full-day session where I can walk your team through the latest frameworks on how to best collaborate together and/or leverage technology (like AI!), provide opportunities for hands-on learning and application, and ensure everyone walks away with practical experience and resources for the future.


General Consulting Services

Enrollment Strategies

I will conduct a thorough review of your current state in the Admissions process, assess where there may be opportunities to better engage prospects, manage your pipeline, and gain commitment towards success. I can also review your overall admissions infrastructure and consult on opportunities for efficiency and automation. Lastly, I can conduct training sessions with your Admissions team to empower them to connect best with their potential applicants.

Retention Strategies

I will conduct a thorough review of your current state in Retention and assess where there may be opportunities to increase engagement, to re-engage inactive students, and to proactively provide support for those who may need additional encouragement in completion of their degree. If your institution needs support on the best infrastructure to empower strong retention rates, I can certainly consult on what components need to be considered and what action plans need to be implemented to ensure strong retention growth and stability.

Degree Planning and Course Scheduling Optimization

I will work with your institution to determine a process for scalable degree sequence and how to institute a system that will help project future enrollments for course scheduling, based on active individual degree plans. This will be a tremendous lift towards staff planning and earlier visibility into instructor to student ratios, as well as course section planning. Degree Plans can also lead to strong retention rates.

Post-Graduate Student Infrastructure

The post-graduation / alumni phase can be a more passive, than proactive, phase in student life. However, there are many missed opportunities for referrals, for remarketing campaigns, and most importantly, for continued engagement that could lead to strong advocates and support in the future. Building a strong network is part of the reason why students pursue higher education. Let’s brainstorm together and implement ideas on how we can best maximize your students’ potential post-graduation, and potentially even discuss ensuring a pathway towards employability post-grad.

Optimize your University Operations

One of the core components to scalable growth and any institution’s ability to deliver is tight and effective operations. Identifying gaps, chokepoints or opportunities for process optimization / standardization that we can leverage AI to improve is my specialty. Let’s partner together on finding where those opportunities may be for your institution and create an implementation plan that will enable you to quickly execute and maximize your gains in the first 90 days.

Innovate on the Student Experience

Building engaging orientation courses, facilitating strong online learning communities to promote intrinsic motivation and high completion rates, as well as implementing a multi-tiered system to empower quick response times and white-glove service are just some of the few innovative ideas I’ve supported / led / implemented in my tenure. Let’s discuss what’s possible for you and your institution — whether it’s ideas you may have come up with and could use support with implementation or opening up the floor to generate new ideas and to execute. And with the advent of AI, there is so much room to innovate in the Edtech space; let’s partner together to BE the difference we want to see!

CRM Infrastructure

A good CRM can provide clean data and accurate records; a GREAT CRM can empower you to create an effective strategy and empower data-driven decision making. I want to help you move your system from good to great. Let’s partner together on giving you line of sight into the health of your institution, what metrics you need to consider, and how you can move the needle towards achieving your major milestones one data point at a time!

Design Thinking Sessions

Too often we forge ahead and begin to implement solutions without pausing and asking: Are we even solving for the right problem? Have we identified the RIGHT question? Design Thinking sessions are designed to help you identify the right question, then either gather data to further flesh out your process OR create a FUN space to brainstorm on innovative solutions! Let me help you and/or your teams feel inspired and get those creative juices going by hosting a Design Session for your next “Big” challenge. Looking forward to partner with you!


“You continue to amaze and impress me! This is such an incredible amount of important work to help us collaborate across projects! I deeply appreciate you!”

Julie, Retention Leader


Book a free consultation today