Built to be adopted
Every engagement includes a training and adoption playbook.
As a Certified Change Delivery Practitioner trained in the 5Es model, I treat change as the discipline of stewarding people, process and technology so new ways of working actually take root and scale. I bring hands-on experience leading change management and adoption at a mid-size, multimillion-dollar organization. From a half-day workshop to a custom build, adoption is part of the design from day one.
Certified Change Delivery Practitioner (CDP) · 5Es model, Change Management Library
Train
AI Enablement Workshop
Half day $3,500 · Full day $6,000
A hands-on session built around your team’s real workflows. Ideal for staff, faculty or leadership teams getting started with AI or looking to use it more consistently.
We start by learning where each participant is with AI today. Whatever their starting point, the session is designed so everyone leaves at the same new baseline.
Try it free first: AI Readiness Check · AI Use Guidelines Builder
See what’s included
What you get
- A pre-session call to learn your team’s workflows and goals
- A quick AI skills check for every participant before the session
- A customized, hands-on session (on-site or virtual)
- A ready-to-use prompt library for your team’s common tasks
- Simple guardrails for responsible use
- One workflow each participant improves during the session
My four-step method for working with AI
- STEP 1PersonaTell the AI who to be: the role, expertise and point of view the task needs.
- STEP 2ContextGive it what it needs to know: your organization, audience, constraints and goals.
- STEP 3Detailed PromptSpell out the task, the format and what a great answer looks like.
- STEP 4ValidationCheck the output for accuracy and fit before anyone relies on it.
Every participant practices all four steps on their own work during the session.
Automate
Workflow Automation Sprint
3 weeks · from $8,500
For the process everyone complains about. We pick one high-friction workflow, such as forms, approvals, scheduling or reporting, and make it run smoother.
Try it free first: Automation Opportunity Finder
See what’s included
What you get
- Week 1: a human-centered design thinking session with the people who do the work, to map the current process, surface pain points and agree on success measures
- Week 2: build the automated or AI-assisted version
- Week 3: test it with your team, train them, and hand it off
- A before-and-after readout of time saved
- Documentation your team can maintain
Facilitated by a LUMA-certified design thinking practitioner.
Build
Custom App Build
6–8 weeks · from $15,000
A purpose-built tool for your students or staff, such as digital skills training, career readiness, course demand forecasting or internal dashboards. Built privacy-first, and yours to keep.
Try it free first: Course Planner · Program-to-Jobs Mapper. Like one? We can tailor it to your school.
See what’s included
What you get
- Discovery sessions with the people who will use it
- A clickable prototype you approve before the full build
- A working app, tested with real users
- Launch support and training for your team
- A code handoff session with your tech team
- Full ownership of the finished tool and its code
Built on the tools you already have
Also available
Course scheduling & demand forecasting
Earlier visibility into course demand, section planning and staffing, so fewer sections run under-enrolled and students can get the courses they need.
Human-centered design thinking sessions
Structured sessions, using LUMA methods, that put the people you serve at the center. Your team asks better questions, surfaces assumptions and decides where AI belongs in your work.
LUMA-certified design thinking practitioner
Custom scope and pricing. Let’s talk about what you need.
Not sure which fits?
Book a free 30-minute call. We’ll talk through your biggest bottleneck and choose the right starting point together.
Book a free 30-minute call