About

Education changed my life. Now I help schools do the same for others.

I’m Anastasia Apostol. I help colleges, universities, workforce programs and nonprofits use AI to transform how their operations run, so their teams can spend more time on the work that matters most: students.

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Anastasia Apostol

My story

Why I do this work

I was raised on a simple belief: education is the one thing no one can take away from you, and paired with hard work, it opens every door. My mom taught me that, and my own path has proven her right.

Each step in my career started with education. My bachelor’s degree led to my first corporate role, my master’s in organizational leadership to my first management role, and my MBA to senior leadership.

I’ve spent more than 13 years building the operations behind education programs, from enrollment and student support to the systems and data that hold them together. I know what education has done for me. Now I work directly with schools to help them do the same for the students they serve.

My mission

Transform university operations with AI: finding the opportunities, scaling the work and raising the quality of service, so teams can focus on the high-value work of changing students’ lives.

How I work

Four things you can count on

We start with “why now”

Every change begins with a clear problem and a reason to act now. Your team knows the what, the why and the why now before anything gets built.

AI with a method

Persona, Context, Detailed Prompt, Validation. The four steps I use on every project, and the ones I teach your team.

Built to be adopted

Every engagement sets adoption measures up front and reports back on them, so the change holds after launch.

Designed with your people

Human-centered design sessions put the people who do the work, and the students they serve, at the center of every decision.

Career at a glance

13+ years in education operations

2022 – present

Founder & Principal Consultant

Higher Ed Ops Consulting LLC

AI enablement, workflow automation and custom tools for education teams, including a graduate admissions operation built from zero in under six months.

2025 – present

Co-founder & CEO

Your Next Step

An early talent career development program that helps students and new graduates turn their education into a first career.

2025 – present

Senior Director, Business Process & Workflow Management

AllCampus

Leads AI enablement, workflow automation and process governance.

2022 – 2025

Senior Manager, Degree Student Success

Coursera

Led a global team supporting university degree programs across North America, Europe and Latin America.

2021 – 2022

Vice President of Operations

New Apprenticeship

Raised bootcamp retention from 54% to 70% within six months.

2012 – 2021

Senior Operations Manager → Director of Process Optimization

Wiley University Services

Five roles over nine years. Grew partner programs from 800 to 1,600+ students across 20+ programs, and unified two operating models across 250+ employees.

Education & credentials

Grounded in leadership, learning and process

MBA (AACSB-accredited)University of Scranton · Human Resources Management
MA, Organizational LeadershipLewis University · Training & Development and Higher Education
Illinois Type 09 Teaching CertificateSecondary education, grades 6–12 · Active
Certified Change Delivery PractitionerChange Management Library · 5Es model
LUMA-certified design thinking practitionerHuman-centered design
Lean Six Sigma Green BeltWiley

Beyond work

I’m a mom to an amazing son, a loving wife to an incredible social worker, and grateful to God for all the blessings in my life. I live in Crest Hill, Illinois, and speak English, Tagalog and conversational Spanish.

Let’s find your team’s first win.

A free 30-minute call to talk through your biggest operational bottleneck.

Book a free 30-minute call