About
Education changed my life. Now I help schools do the same for others.
I’m Anastasia Apostol. I help colleges, universities, workforce programs and nonprofits use AI to transform how their operations run, so their teams can spend more time on the work that matters most: students.
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My story
Why I do this work
I was raised on a simple belief: education is the one thing no one can take away from you, and paired with hard work, it opens every door. My mom taught me that, and my own path has proven her right.
Each step in my career started with education. My bachelor’s degree led to my first corporate role, my master’s in organizational leadership to my first management role, and my MBA to senior leadership.
I’ve spent more than 13 years building the operations behind education programs, from enrollment and student support to the systems and data that hold them together. I know what education has done for me. Now I work directly with schools to help them do the same for the students they serve.
My mission
Transform university operations with AI: finding the opportunities, scaling the work and raising the quality of service, so teams can focus on the high-value work of changing students’ lives.
How I work
Four things you can count on
We start with “why now”
Every change begins with a clear problem and a reason to act now. Your team knows the what, the why and the why now before anything gets built.
AI with a method
Persona, Context, Detailed Prompt, Validation. The four steps I use on every project, and the ones I teach your team.
Built to be adopted
Every engagement sets adoption measures up front and reports back on them, so the change holds after launch.
Designed with your people
Human-centered design sessions put the people who do the work, and the students they serve, at the center of every decision.
Career at a glance
13+ years in education operations
Founder & Principal Consultant
Higher Ed Ops Consulting LLC
AI enablement, workflow automation and custom tools for education teams, including a graduate admissions operation built from zero in under six months.
Co-founder & CEO
Your Next Step
An early talent career development program that helps students and new graduates turn their education into a first career.
Senior Director, Business Process & Workflow Management
AllCampus
Leads AI enablement, workflow automation and process governance.
Senior Manager, Degree Student Success
Coursera
Led a global team supporting university degree programs across North America, Europe and Latin America.
Vice President of Operations
New Apprenticeship
Raised bootcamp retention from 54% to 70% within six months.
Senior Operations Manager → Director of Process Optimization
Wiley University Services
Five roles over nine years. Grew partner programs from 800 to 1,600+ students across 20+ programs, and unified two operating models across 250+ employees.
Education & credentials
Grounded in leadership, learning and process
Beyond work
I’m a mom to an amazing son, a loving wife to an incredible social worker, and grateful to God for all the blessings in my life. I live in Crest Hill, Illinois, and speak English, Tagalog and conversational Spanish.
Let’s find your team’s first win.
A free 30-minute call to talk through your biggest operational bottleneck.
Book a free 30-minute call